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Hotel Front Office Management
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Format: Hardback
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
This book is ideal for hospitality students and educators focused on hotel management, as well as aspiring front office managers seeking a foundational understanding of hotel operations and guest services.
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See moreHotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities.
Book Hero Magic formatted this description to make it easier to read. While it's new and
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Description
The Fifth Edition of Hotel Front Office Management is one of the leading texts in addressing the demands for instructing future leaders of the hotel industry. Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications.
This latest edition of Hotel Front Office Management continues to encourage students to take an active role in applying these concepts to the exciting world of hotel operations. The emphasis on management continues to play a central role in Hotel Front Office Management, Fifth Edition.
The textβs structure will assist students as they prepare for positions as entry-level managers. The logical presentation of chapters in order of operationsβoverview of Lodging Hospitality; tour of the Front Office, review of the Guest Cycle, and analysis of Guest Servicesβallows students to gain insight into a front office manager's role in the hotel.
Book Details
INFORMATION
ISBN: 9780470637524
Publisher: John Wiley & Sons Inc
Format: Hardback
Date Published: 21 December 2010
Country: United States
Imprint: John Wiley & Sons Inc
Edition: 5th edition
Audience: Professional and scholarly
DIMENSIONS
Spine width: 33.0mm
Width: 198.0mm
Height: 239.0mm
Weight: 1021g
Pages: 512
About the Author
James A Bardi, Ed.D, CHAis the director of the Hospitality Management Program at Penn State Berks Campus and the World Campus at Penn State University.
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