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The Product-Led Organization

Drive Growth By Putting Product at the Center of Your Customer Experience
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( 190 ratings, 23 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
The Product-Led Organization offers a strategic playbook for software product teams aiming to transform their companies by placing the product at the heart of the customer experience. It details how leading businesses grow by delivering intuitive, delightful digital products that anticipate users' needs. The book covers setting measurable goals, integrating sales, marketing, and support into the product, and using customer feedback to craft effective roadmaps, all grounded in the expertise of Pendo's co-founder.
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Format: Hardback
$6699
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Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book is ideal for software product managers, business leaders, and digital innovators seeking to drive growth through a product-led approach and improve their organisation's customer experience.

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Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

A playbook on product-led strategy for software product teams

There's a common strategy used by the fastest growing and most successful businesses of our time. These companies are building their entire customer experience around their digital products, delivering software that is simple, intuitive and delightful, and that anticipates and exceeds the evolving needs of users. Product-led organisations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organisational priorities. They represent the future of business in a digital-first world.

This book is meant to help you transform your company into a product-led organisation, helping to drive growth for your business and advance your own career. It provides:

  • A holistic view of the quantitative and qualitative insights teams need to make better decisions and shape better product experiences.
  • A guide to setting goals for product success and measuring progress toward meeting them.
  • A playbook for incorporating sales and marketing activities, service and support, as well as onboarding and education into the product.
  • Strategies for soliciting, organising and prioritising feedback from customers and other stakeholders; and how to use those inputs to create an effective product roadmap.

The Product-Led Organization: Drive Growth By Putting Product at the Center of Your Customer Experience was written by the co-founder and CEO of Pendoβ€”a SaaS company and innovator in building software for digital product teams. The book reflects the author’s passion and dedication for sharing what it takes to build great products.

Book Details

INFORMATION

ISBN: 9781119660873

Publisher: John Wiley & Sons Inc

Format: Hardback

Date Published: 26 October 2020

Country: United States

Imprint: John Wiley & Sons Inc

Audience: General / adult

DIMENSIONS

Spine width: 23.0mm

Width: 158.0mm

Height: 231.0mm

Weight: 431g

Pages: 272

About the Author

TODD OLSON is CEO and co-founder of Pendo, a platform that accelerates and deepens product adoption for companies everywhere. He has raised over $200 million in venture capital, counts over 1,500 customers, and employs 450 people in six offices around the world.

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