Vanessa Bohns

If you've ever felt ineffective, invisible, or inarticulate, chances are you weren't actually any of those things. Those feelings may instead have been the result of a lack of awareness we all seem to have for how our words, actions, and even our mere presence affect other people. In You Have More Influence Than You Think, social psychologist Vanessa Bohns...

A social psychologist and Cornell professor of organisational behaviour reveals the business and life benefits of knowing when to say something—and when to keep things to yourself. Should I ask an upset colleague what's wrong? Should I tell my bestie the truth when she asks about her new haircut? Should I tell my boss about my personal struggles? Should I...