Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
Crucial Accountability by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler is a transformative guide that delves into the art of holding others accountable and handling difficult conversations with finesse and precision. This second edition builds upon its successful predecessor, offering updated insights and powerful tools designed to address violated expectations, broken commitments, and ineffective behaviour both...Paperback$4800Usually:$5500Unit price /UnavailableIn StockShips todayCalm (HBR Emotional Intelligence Series)
Stay centred when the world feels chaotic. In the face of complex stressors, being calm isn't just a state β it's a skill worth cultivating. Emotional self-regulation can help you navigate high-stakes situations, interpersonal conflict, and fast-changing environments. Calm (HBR Emotional Intelligence Series) will help you become a more present and more patient leader. You'll learn how to remain adaptable...Paperback$3999Unit price /UnavailableAvailableShips in 4-6 weeks