{"product_id":"getting-past-no-by-william-ury-9780553371314","title":"Getting Past No","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eWe all want to get to yes, but what happens when the other person keeps saying no?\u003c\/p\u003e\n\n\u003cp\u003eHow can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003eGetting Past No\u003c\/em\u003e, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eStay in control under pressure\u003c\/li\u003e\n  \u003cli\u003eDefuse anger and hostility\u003c\/li\u003e\n  \u003cli\u003eFind out what the other side really wants\u003c\/li\u003e\n  \u003cli\u003eCounter dirty tricks\u003c\/li\u003e\n  \u003cli\u003eUse power to bring the other side back to the table\u003c\/li\u003e\n  \u003cli\u003eReach agreements that satisfy both sides' needs\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cem\u003eGetting Past No\u003c\/em\u003e is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Penguin Random House NZ","offers":[{"title":"Default Title","offer_id":46868605534444,"sku":"9780553371314","price":52.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/27989783482384.jpg?v=1759761745","url":"https:\/\/bookhero.pro\/products\/getting-past-no-by-william-ury-9780553371314","provider":"Book Hero","version":"1.0","type":"link"}