{"product_id":"communicating-effectively-for-dummies-by-marty-brounstein-9780764553196","title":"Communicating Effectively For Dummies","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eA friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eCommunicating Effectively For Dummies\u003c\/em\u003e shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximise your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.\u003c\/p\u003e\n\n\u003cp\u003eWhether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, \u003cem\u003eCommunicating Effectively For Dummies\u003c\/em\u003e offers all the strategies, tips, and advice you need to:\u003c\/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eLearn how to become an active listener\u003c\/li\u003e\n\u003cli\u003eAccentuate the positive in negative situations\u003c\/li\u003e\n\u003cli\u003eFind win-win solutions for conflicts\u003c\/li\u003e\n\u003cli\u003eStay on track when writing e-mails and letters\u003c\/li\u003e\n\u003cli\u003eHandle presentations, interviews, and other challenges\u003c\/li\u003e\n\u003cli\u003eSpeak forcefully and assertively without alienating others\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThis friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and non-verbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles:\u003c\/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eBecoming aware of your own assumptions\u003c\/li\u003e\n\u003cli\u003eDealing with passive-aggressive communicators\u003c\/li\u003e\n\u003cli\u003eWhat to say to help someone open up to you\u003c\/li\u003e\n\u003cli\u003eCommunicating through eye contact and body language\u003c\/li\u003e\n\u003cli\u003eMaintaining a positive attitude\u003c\/li\u003e\n\u003cli\u003eDealing with sensitive issues\u003c\/li\u003e\n\u003cli\u003eEffective conflict resolution models\u003c\/li\u003e\n\u003cli\u003eWhen to use e-mail, the phone, or a face-to-face meeting\u003c\/li\u003e\n\u003cli\u003eDealing with angry customers\u003c\/li\u003e\n\u003cli\u003eCoaching your staff to communicate better\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eIn today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of \u003cem\u003eCommunicating Effectively For Dummies\u003c\/em\u003e, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46867396034796,"sku":"9780764553196","price":51.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/5288563482460.jpg?v=1759703423","url":"https:\/\/bookhero.pro\/products\/communicating-effectively-for-dummies-by-marty-brounstein-9780764553196","provider":"Book Hero","version":"1.0","type":"link"}