{"title":"Series: The One Minute Manager","description":"\u003cp\u003eDiscover the transformative power of quick and effective management strategies with 'The One Minute Manager' series. This collection features a range of insightful books that delve into various aspects of leadership, business, and personal development. Each title offers practical advice and proven techniques to enhance your management skills and boost performance.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eGung Ho!\u003c\/em\u003e focuses on team motivation and productivity. \u003cem\u003eLeadership and the One Minute Manager\u003c\/em\u003e explores situational leadership and how to adapt your style to meet team needs. \u003cem\u003eOne Minute Manager Salesperson\u003c\/em\u003e offers valuable tips for improving sales performance.\u003c\/p\u003e\n\n\u003cp\u003eFor those looking to apply 'The One Minute Manager' principles to work settings, \u003cem\u003ePutting the One Minute Manager to Work\u003c\/em\u003e provides actionable steps. \u003cem\u003eThe New One Minute Manager\u003c\/em\u003e updates the classic principles for today’s business environment.\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003eRaving Fans!\u003c\/em\u003e, learn how to create a customer service team that turns clients into enthusiastic promoters. \u003cem\u003eThe One Minute Manager Meets the Monkey\u003c\/em\u003e addresses time management and delegation.\u003c\/p\u003e\n\n\u003cp\u003eDiversifying beyond business, \u003cem\u003eThe One-Minute Father\u003c\/em\u003e offers quick tips for effective parenting. \u003cem\u003eThe One Minute Manager Builds High Performing Teams\u003c\/em\u003e delivers strategies for nurturing and leading peak performers.\u003c\/p\u003e\n\n\u003cp\u003eWhether you’re seeking to improve your business, your sales process, or your parenting skills, 'The One Minute Manager' series provides concise, impactful guidance to help you succeed.\u003c\/p\u003e","products":[{"product_id":"gung-ho","title":"Gung Ho!","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eIn \u003cem\u003eGung Ho!\u003c\/em\u003e by Kenneth Blanchard and Sheldon Bowles, readers are introduced to the inspiring story of how a factory manager and a Native American mentor transform a failing business into a thriving and energetic workplace. This engaging narrative centres on the journey of Peggy Sinclair, a manager tasked with turning around the performance of her division. With the guidance of her wise and spirited mentor, Andy Longclaw, Peggy learns and applies the principles of Gung Ho!, a motivational technique that revitalises both her workforce and the company.\u003c\/p\u003e\n\n\u003cp\u003eThe book outlines a practical and effective strategy based on three core principles. Firstly, the 'Spirit of the Squirrel' emphasises that the work being done must be seen as worthwhile and important. When employees understand the value and impact of their efforts, their engagement and dedication naturally increase. Secondly, the 'Way of the Beaver' focuses on putting workers in control of achieving their goals, fostering a sense of autonomy and trust. Finally, the 'Gift of the Goose' is about celebrating accomplishments and cheering each other on, which helps to maintain high morale and continuous motivation.\u003c\/p\u003e\n\n\u003cp\u003eDrawing on over 20 years of experience working with numerous corporations, including America Online, Eastman Kodak, General Motors, Hershey Chocolate, and Microsoft, Blanchard provides a compelling case for the effectiveness of the Gung Ho! approach. The principles outlined are not merely theoretical but are backed by success stories from major companies like K-Mart that have adopted these methods to great effect.\u003c\/p\u003e\n\n\u003cp\u003eBlanchard's track record as the author of the bestselling \u003cem\u003eThe One Minute Manager\u003c\/em\u003e adds credibility to the strategies presented in \u003cem\u003eGung Ho!\u003c\/em\u003e. His insights offer a clear and actionable roadmap for managers looking to boost employee enthusiasm, productivity, and overall performance. By implementing the Gung Ho! system, managers can create a vibrant workplace where employees feel valued and actively engaged in their work.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HarperCollins New Zealand","offers":[{"title":"Default Title","offer_id":45686042493164,"sku":"9780006530688","price":19.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780006530688.jpg?v=1725460271"},{"product_id":"leadership-and-the-one-minute-manager","title":"Leadership and the One Minute Manager","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eLeadership and the One Minute Manager\u003c\/em\u003e by Kenneth Blanchard, Patricia Zigarmi, and Drea Zigarmi delves into the core principles of Situational Leadership. Through the use of engaging stories and practical examples, the authors adeptly demonstrate how leaders can effectively adapt their management styles to suit the varying needs of their team members. The book skillfully combines the renowned One Minute Manager techniques with the flexibility required to manage different personality types and individual situations, resulting in heightened motivation and performance.\u003c\/p\u003e\n\n\u003cp\u003eSet against the backdrop of today's dynamic and ever-changing work environment, \u003cem\u003eLeadership and the One Minute Manager\u003c\/em\u003e offers a revolutionary approach to leadership. It reveals insightful strategies for leaders to become more flexible and responsive, tailoring their approach to meet the distinct needs of each team member. Through clear and simple guidance, the book emphasises the importance of understanding individual differences and adapting leadership styles accordingly.\u003c\/p\u003e\n\n\u003cp\u003eThe authors introduce the concept of Situational Leadership as a framework that helps managers assess the various development levels of their team members. They provide actionable advice on identifying whether an employee needs directive or supportive leadership, thereby ensuring clarity, motivation, and productivity. By applying the time-tested techniques of the One Minute Manager, leaders can deliver valuable feedback and reinforce positive behaviour efficiently and effectively.\u003c\/p\u003e\n\n\u003cp\u003eHighly practical and easy to understand, \u003cem\u003eLeadership and the One Minute Manager\u003c\/em\u003e serves as an essential guide for leaders at all levels. Whether you're a seasoned executive, a mid-level manager, or a new supervisor, this book will equip you with the tools to enhance your leadership skills and drive success within your organisation.\u003c\/p\u003e\n\n\u003cp\u003eWith its actionable insights and proven strategies, \u003cem\u003eLeadership and the One Minute Manager\u003c\/em\u003e continues to be a timeless resource for anyone seeking to develop adaptive leadership skills in today’s diverse and rapidly changing workplace.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HarperCollins New Zealand","offers":[{"title":"Default Title","offer_id":45686136406252,"sku":"9780007103416","price":18.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780007103416.jpg?v=1725462566"},{"product_id":"one-minute-manager-salesperson","title":"One Minute Manager Salesperson","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003ci\u003eOne Minute Manager Salesperson\u003c\/i\u003e by Spencer Johnson and Larry Wilson is an insightful and engaging guide that has revolutionised the art of sales. Building on the principles of the acclaimed \u003ci\u003eOne Minute Manager\u003c\/i\u003e series, this book offers a blueprint for transforming everyday sales interactions into opportunities for success. Whether you are a seasoned professional or a novice in the field, the wisdom contained within these pages is invaluable.\u003c\/p\u003e\n\n\u003cp\u003eSpencer Johnson, renowned author of the number one bestseller \u003ci\u003eWho Moved My Cheese?\u003c\/i\u003e, and business expert Larry Wilson, bring together their extensive experience to craft a motivational business book that is both practical and inspiring. Through relatable anecdotes and straightforward advice, they demonstrate that effective salesmanship is not about high-pressure tactics, but about fostering genuine connections and understanding customer needs.\u003c\/p\u003e\n\n\u003cp\u003eThe book delves into key strategies that can be easily implemented by any salesperson. For instance, it emphasises the importance of treating customers like people, listening attentively to their needs, and using follow-up calls to generate goodwill and referrals. Moreover, it provides confidence-building techniques that help close sales efficiently and effectively with minimal effort. By applying these principles, even those with poor sales records can achieve remarkable turnarounds.\u003c\/p\u003e\n\n\u003cp\u003eJohnson and Wilson also stress the significance of creating positive mental states for both the customer and the salesperson. They offer methods to help customers feel good about their purchases, fostering an environment that naturally leads to a successful sale. This focus on mutual satisfaction transforms the sales process into a rewarding experience for all involved.\u003c\/p\u003e\n\n\u003cp\u003eEasy to read and brimming with practical wisdom, \u003ci\u003eOne Minute Manager Salesperson\u003c\/i\u003e stands out as a quick, fun, and immensely effective way to boost sales performance. The authors prove that by helping people feel good about what they buy, salespeople can achieve unparalleled success and job satisfaction.\u003c\/p\u003e\n\n\u003cp\u003eWhether you're looking to improve your sales technique or seeking a fresh perspective on customer relations, this book is a must-read. Let Spencer Johnson and Larry Wilson guide you through the transformative journey of becoming a successful and empathetic salesperson.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HarperCollins New Zealand","offers":[{"title":"Default Title","offer_id":45686264987884,"sku":"9780007104840","price":18.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780007104840.jpg?v=1725464890"},{"product_id":"putting-the-one-minute-manager-to-work","title":"Putting the One Minute Manager to Work","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003ci\u003ePutting the One Minute Manager to Work\u003c\/i\u003e by Kenneth Blanchard and Robert Lorber serves as an indispensable follow-up to the globally celebrated bestseller, \u003ci\u003eThe One Minute Manager\u003c\/i\u003e. This practical guide delves deeper into the actionable techniques that have revolutionised corporate management and leadership around the world. Providing readers with a robust framework, the book demonstrates how day-to-day application of One Minute management methods can significantly enhance performance, productivity, and profitability within any organisation.\u003c\/p\u003e\n\n\u003cp\u003eIn this essential companion volume, Blanchard and Lorber translate the core principles of One Minute management into concrete strategies that managers can use to handle common workplace challenges. The authors stress that although there is no 'quick fix' for effective management, the keys to long-term success lie in maintaining conviction and consistency in implementing these time-tested methods.\u003c\/p\u003e\n\n\u003cp\u003e\u003ci\u003ePutting the One Minute Manager to Work\u003c\/i\u003e is packed with insightful anecdotes and practical examples, making it a vital read for both aspiring and seasoned managers. By focusing on goal setting, providing clear expectations, and offering immediate feedback, the book illustrates how managers can inspire their teams, foster a culture of accountability, and drive sustained growth and excellence.\u003c\/p\u003e\n\n\u003cp\u003eWhether you are new to management or looking to refine your leadership skills, \u003ci\u003ePutting the One Minute Manager to Work\u003c\/i\u003e provides the tools and insights necessary to excel. Embrace the philosophy of One Minute management and discover how to transform theory into practice for remarkable, real-world results.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HarperCollins New Zealand","offers":[{"title":"Default Title","offer_id":45686394978540,"sku":"9780007109623","price":18.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780007109623.jpg?v=1725466277"},{"product_id":"raving-fans","title":"Raving Fans!","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eRaving Fans!\u003c\/em\u003e by Kenneth Blanchard and Sheldon Bowles is an engaging and insightful guide that highlights the essential principles of superior customer service. Written in a compelling parable style, the book narrates the journey of a freshly appointed Area Manager who is eager to transform his customer service approach on his very first day. Through a series of enlightening and often humorous interactions, he learns invaluable lessons about what it takes to turn ordinary customers into enthusiastic and loyal advocates.\u003c\/p\u003e\n\n\u003cp\u003eThe protagonist encounters a mentor who introduces him to the concept of creating \"Raving Fans,\" or customers who are so delighted with the service they receive that they can't help but enthusiastically spread the word. This mentor provides practical advice on how to effectively define a vision, genuinely understand customer desires, and implement robust systems to ensure consistent, exceptional service. Moreover, the book underscores that achieving Raving Fan Service requires a continuous commitment rather than a one-time effort.\u003c\/p\u003e\n\n\u003cp\u003eIn the backdrop of a global service crisis where customer dissatisfaction is rampant, \u003cem\u003eRaving Fans!\u003c\/em\u003e emerges as a beacon of how businesses can revamp their customer service strategies. The authors present startlingly fresh tips and innovative techniques that are easily executable, making this book an indispensable manual for anyone aiming to foster a customer-centric culture in their workplace.\u003c\/p\u003e\n\n\u003cp\u003eBlanchard and Bowles draw from their extensive experience to provide a masterclass in customer engagement, laying out a road map for creating memorable customer experiences that translate into exceptional bottom-line results. The narrative is not only informative but also entertaining, making complex strategies accessible and easy to understand.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eRaving Fans!\u003c\/em\u003e is perfect for business leaders, managers, and anyone involved in customer service. By implementing the insights from this book, organisations of any size and sector can cultivate a committed customer base that acts as a powerful engine for growth and success.\u003c\/p\u003e\n\n\u003cp\u003ePick up \u003cem\u003eRaving Fans!\u003c\/em\u003e today and start your journey towards transforming your customers into Raving Fans who will support and advocate for your business like never before.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HarperCollins New Zealand","offers":[{"title":"Default Title","offer_id":45686412247276,"sku":"9780006530695","price":19.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780006530695.jpg?v=1725466441"},{"product_id":"the-new-one-minute-manager","title":"The New One Minute Manager","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eThe New One Minute Manager\u003c\/em\u003e by Spencer Johnson and Kenneth Blanchard is a modernized and refreshed take on the classic, providing essential management principles that are simple and highly effective. This succinct and engaging narrative follows a young man on a quest to discover the secrets of successful management. His journey leads him to the One Minute Manager, an experienced leader who reveals three fundamental management techniques that bring out the best in people and organisations.\u003c\/p\u003e\n\n\u003cp\u003eThese techniques are:\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eOne Minute Goals:\u003c\/strong\u003e Setting short, clear, and concise goals that can be reviewed in a minute or less, ensuring team members are aligned and focused on achieving their objectives.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eOne Minute Praisings:\u003c\/strong\u003e Offering immediate and specific praise when team members perform well, reinforcing positive behaviours and boosting morale.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eOne Minute Reprimands:\u003c\/strong\u003e Providing swift and precise feedback when mistakes occur, allowing employees to correct their actions and learn from their experiences without prolonged downtime.\u003c\/p\u003e\n\n\u003cp\u003eThe practical advice in \u003cem\u003eThe New One Minute Manager\u003c\/em\u003e is grounded in the latest research in behavioural science and medical studies, offering evidence-based strategies that are effective across a variety of settings. Despite its brevity, the book is packed with valuable insights and real-world applications that help managers at all levels foster a productive and motivated workforce.\u003c\/p\u003e\n\n\u003cp\u003eKen Blanchard's new foreword rejuvenates the original context, adapting its timeless wisdom to the dynamic workplace of today. The language is straightforward and accessible, making the concepts easy to grasp and implement. Whether you are an experienced manager or new to leadership, this book provides essential tools for achieving remarkable results quickly and efficiently.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eThe New One Minute Manager\u003c\/em\u003e continues to be a transformative resource that impacts businesses worldwide, ensuring that effective management practices are within everyone’s reach. Discover the power of one minute and unlock the potential of your team with this bestselling phenomenon.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HarperCollins New Zealand","offers":[{"title":"Default Title","offer_id":45687002759404,"sku":"9780008128043","price":21.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780008128043.jpg?v=1725472060"},{"product_id":"the-one-minute-manager-builds-high-performing-teams","title":"The One Minute Manager Builds High Performing Teams","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003ci\u003eThe One Minute Manager Builds High Performing Teams\u003c\/i\u003e by Kenneth Blanchard, Donald Carew, and Eunice Parisi-Carew is a transformative guide that unveils the secrets to creating and leading top-notch teams. Building upon the fundamental principles introduced in the internationally acclaimed \u003ci\u003eThe One Minute Manager\u003c\/i\u003e, this book dives deeper into the art of team-building and leadership. It is an essential read for managers seeking practical tools and strategies to maximise team potential and enhance performance efficiency.\u003c\/p\u003e\n\n\u003cp\u003eThe book identifies and elaborates on the four crucial stages of team development: Orientation, Dissatisfaction, Resolution, and Production. In the Orientation stage, team members are introduced to their roles and goals, setting the foundation for future success. The Dissatisfaction stage involves navigating through challenges and conflicts that naturally arise as team members adjust and align their efforts. Upon reaching the Resolution stage, a clear path forward is established, and issues are addressed, fostering a collaborative environment. Finally, the Production stage is where the team fully realises its potential, working seamlessly towards shared objectives.\u003c\/p\u003e\n\n\u003cp\u003e\u003ci\u003eThe One Minute Manager Builds High Performing Teams\u003c\/i\u003e offers invaluable insights and practical advice for managers dedicated to team success. By tapping into the creativity and potential of every team member, it reveals how to build a cohesive, motivated, and high-performing team. Readers will learn how to identify and leverage individual strengths, encourage open communication, and create a shared vision that inspires and drives the team forward.\u003c\/p\u003e\n\n\u003cp\u003eWhether you are a seasoned manager or new to leadership, this book equips you with the essential skills to foster a team culture that thrives on collaboration and continuous improvement. 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The story revolves around the struggles of a manager who finds himself burdened with responsibilities—or \"monkeys\"—that rightly belong to his subordinates. As the narrative unfolds, readers are introduced to the concept of relieving the manager from these burdens by properly assigning and caring for these \"monkeys.\"\u003c\/p\u003e\n\n\u003cp\u003eWith a richly detailed plot set against the backdrop of a bustling work environment, the book portrays the manager's journey from overwhelmed to empowered as he learns to balance supervision and delegation. Along the way, he discovers that effectively managing these responsibilities not only reduces tension but also significantly enhances productivity.\u003c\/p\u003e\n\n\u003cp\u003eThe book provides practical, straightforward advice on achieving this balance. It explains how managers can free themselves from the needless stress caused by taking on tasks that should be delegated to others. The authors stress the importance of self-reliance and morale, highlighting how these factors are intricately linked to workplace efficiency. They adeptly illustrate the delicate business of ensuring that each \"monkey\" is assigned to the right person and that these responsibilities are properly maintained—much like how one would care for a pet, ensuring it is consistently fed and nurtured.\u003c\/p\u003e\n\n\u003cp\u003eWith a blend of humour and logic, Blanchard, Oncken, and Burrows offer vivid anecdotes and easy-to-follow principles designed to help managers manage responsibilities rather than people. By doing so, they suggest that managers can focus on more strategic leadership duties, empowering their teams and fostering an environment where everyone thrives.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eThe One Minute Manager Meets the Monkey\u003c\/em\u003e is a timeless resource for anyone in a managerial role. 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