{"title":"Roy Lilley","description":"\u003cp\u003eWelcome to our curated collection of works by \u003cem\u003eRoy Lilley\u003c\/em\u003e, a renowned author and expert in the fields of self-help and personal development. Roy Lilley is widely celebrated for his insightful writing style that blends practical advice with engaging narratives.\u003c\/p\u003e\n\n\u003cp\u003eAmong his acclaimed works is \u003cstrong\u003eHow to Deal with Difficult People\u003c\/strong\u003e, a comprehensive guide for anyone looking to improve their interpersonal skills and manage challenging relationships with ease. This book, like many of Roy's other works, is filled with practical strategies and thought-provoking insights designed to help you grow personally and professionally.\u003c\/p\u003e\n\n\u003cp\u003eRoy Lilley's books offer a wealth of knowledge, making them an ideal choice for anyone seeking to enhance their communication skills and better navigate life's social challenges. Dive into his works to discover various techniques and approaches that can help transform your interactions and enrich your personal development journey.\u003c\/p\u003e","products":[{"product_id":"how-to-deal-with-difficult-people-by-roy-lilley-9781398621602","title":"How to Deal with Difficult People","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eLearn how to navigate the bullies, manipulators, and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eBy understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness, and remain the better person. This 6th edition of the bestselling \u003ci\u003eDealing with Difficult People\u003c\/i\u003e features practical exercises, useful templates, and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game, and how to deal with a boss who drives you barmy.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe Creating Success series of books...\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eUnlock vital skills, power up your performance, and get ahead with the bestselling \u003ci\u003eCreating Success\u003c\/i\u003e series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice, and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals, and create lasting success in your career.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":46868693844204,"sku":"9781398621602","price":30.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/26669873482685.jpg?v=1759765699"}],"url":"https:\/\/bookhero.pro\/collections\/roy-lilley.oembed","provider":"Book Hero","version":"1.0","type":"link"}