{"title":"Rachel Miller","description":"\u003cp\u003eRachel Miller offers insightful guides on mastering communication within organisations, focusing on strategies that enhance internal engagement and lead successful change. Her writings provide practical frameworks for leaders and communicators aiming to foster clarity and collaboration in the workplace.\u003c\/p\u003e\n\n\u003cp\u003eBridging theory and real-world application, Miller’s books explore how thoughtful communication drives business success. Readers can expect clear, approachable advice that supports effective management and employee connection in dynamic environments.\u003c\/p\u003e","products":[{"product_id":"successful-change-communication-by-rachel-miller-9781398624894","title":"Successful Change Communication","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eInternal communication professionals and HR professionals need to know how to plan, devise and deliver successful change communication.\u003c\/strong\u003e However, many practitioners struggle to know how to communicate change, how to start and how to counteract the impact of previous changes.\u003c\/p\u003e\n\n\u003cp\u003eChange is an incredibly broad term and encompasses various scenarios. \u003cem\u003eSuccessful Change Communication\u003c\/em\u003e guides practitioners through the twists and turns of change to enable you to feel confident navigating any style of change. In this book, you'll learn how to communicate effectively surrounding changes such as restructures and redundancies, leadership changes, physical office changes, rebrands, ownership changes and much more.\u003c\/p\u003e\n\n\u003cp\u003eThis book is designed to equip, encourage and guide professional communicators through change so they, in turn, can inform, involve and inspire employees. Structured around the lifecycle of a change, the book starts out looking into how practitioners can prepare for change before moving on to how to communicate the change as well as reviewing and evaluating the success of the change communication. Covering topics such as the impact of AI on change communication, entrance and exit plans for CEOs and how to work strategically during times of change, this book is the must-read manual for any practitioner looking to create connections between employees and the C-suite during times of turbulence.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47773135110380,"sku":"9781398624894","price":78.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781398624894-successful-change-communication.jpg?v=1782182958"},{"product_id":"internal-communication-strategy-by-rachel-miller-9781398614642","title":"Internal Communication Strategy","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eGetting internal communication right starts with having a clear strategy. \u003cem\u003eInternal Communication Strategy\u003c\/em\u003e is your all-in-one guide to designing, developing, and delivering an effective internal communication strategy that will inspire and motivate your employees.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eWritten by award-winning communications professional \u003cstrong\u003eRachel Miller\u003c\/strong\u003e and featuring key insights from companies such as Marks \u0026amp; Spencer, Hilton, BBC, and The Met Office, this book covers not only how to develop and write an internal communication strategy, but also how to practically implement it throughout your organisation to create a shared understanding and vision.\u003c\/p\u003e\n\n\u003cp\u003eWith workplaces constantly evolving, this book gives you a solid framework to return to when you need to refresh your strategy, providing actionable guidance and inspirational insights throughout.\u003c\/p\u003e\n\n\u003cp\u003eDrawing on the author's 20 years of experience, it also tackles the key topics facing communicators today including communicating with neurodivergent employees, how to influence at C-suite level, the effect of hybrid working, and how to measure the impact and prove the value of internal communication.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47932290826476,"sku":"9781398614642","price":78.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781398614642-internal-communication-strategy.jpg?v=1783857781"},{"product_id":"successful-change-communication-by-rachel-miller-9781398624917","title":"Successful Change Communication","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eDeliver strategic change communication that strengthens leadership credibility, protects organisational stability and delivers informed results.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eSuccessful Change Communication\u003c\/em\u003e equips senior communication and HR leaders with proven tools for navigating high-impact transformation. As organisations face restructures, leadership transitions, rebrands, ownership changes and AI-driven disruption, this book provides a clear governance-led model for designing communication that reduces risk, protects trust and aligns employees with strategic priorities.\u003c\/p\u003e\n\n\u003cp\u003eWritten by acclaimed communication leader \u003cstrong\u003eRachel Miller\u003c\/strong\u003e, the book reframes change communication as a leadership discipline rooted in data-led decision making, stakeholder insight and enterprise readiness. Through expert interviews, real-world examples and a lifecycle-based structure, it shows how to plan, implement and evaluate communication strategies that deliver measurable value across the organisation.\u003c\/p\u003e\n\n\u003cp\u003eYou’ll learn how to:\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003eApply strategic models that support governance, risk management and leadership visibility\u003c\/li\u003e\n  \u003cli\u003eDeliver informed communication strategies for restructures, CEO transitions and organisational redesign\u003c\/li\u003e\n  \u003cli\u003eUse data-led insights to assess employee impact and optimise decision making\u003c\/li\u003e\n  \u003cli\u003eImplement tools for reviewing, evaluating and improving communication ROI across the change lifecycle\u003c\/li\u003e\n  \u003cli\u003eStrengthen alignment between employees and the C-suite during periods of turbulence\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eWith a powerful blend of strategic insight, practical frameworks and expert perspectives, \u003cem\u003eSuccessful Change Communication\u003c\/em\u003e enables senior leaders to communicate with clarity and confidence, ensuring change delivers sustainable results.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eThemes include: \u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003echange leadership, governance models, strategic communication, enterprise transformation, AI impact, organisational resilience\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47934252286188,"sku":"9781398624917","price":198.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781398624917-successful-change-communication.jpg?v=1783908055"}],"url":"https:\/\/bookhero.pro\/collections\/rachel-miller.oembed","provider":"Book Hero","version":"1.0","type":"link"}