{"title":"Mark Gerzon","description":"\u003cp\u003eExplore the enlightening works of \u003cem\u003eMark Gerzon\u003c\/em\u003e, a distinguished author renowned for his insightful contributions to the realms of business and entrepreneurship. Gerzon's expertise in conflict resolution and leadership development is showcased in his compelling books, which guide readers through the intricate dynamics of workplace relationships and personal growth.\u003c\/p\u003e\n\n\u003cp\u003eAmong his notable works is \u003cem\u003eDealing with Difficult People\u003c\/em\u003e, part of the Harvard Business Review's Emotional Intelligence Series. This book offers practical strategies and valuable insights for understanding and managing challenging interpersonal situations, making it an essential read for professionals seeking to enhance their interpersonal skills and navigate complex corporate environments effectively.\u003c\/p\u003e\n\n\u003cp\u003eBy delving into \u003cem\u003eMark Gerzon's\u003c\/em\u003e collection, readers can anticipate gaining not only strategic business knowledge but also a deeper understanding of how emotional intelligence can be harnessed to foster more productive and harmonious professional relationships.\u003c\/p\u003e","products":[{"product_id":"dealing-with-difficult-people-hbr-emotional-intelligence-series-by-holly-weeks-9781633696082","title":"Dealing with Difficult People (HBR Emotional Intelligence Series)","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eAt the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you get past passive-aggressive comments? And how do you know if you're difficult to work with? \u003cem\u003eDealing with Difficult People\u003c\/em\u003e explains the research behind our emotional response to awful colleagues—and how to build the empathy and resilience to make those relationships more productive.\u003c\/p\u003e\n\n\u003cp\u003eHow to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of \u003cem\u003eHarvard Business Review\u003c\/em\u003e. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hachette New Zealand Ltd","offers":[{"title":"Default Title","offer_id":46416950788332,"sku":"9781633696082","price":24.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/18208313482769.jpg?v=1746404403"}],"url":"https:\/\/bookhero.pro\/collections\/mark-gerzon.oembed","provider":"Book Hero","version":"1.0","type":"link"}