{"title":"Maria Ross","description":"\u003cp\u003eMaria Ross is a respected author and sought-after speaker in the realm of business and entrepreneurship. With a unique blend of empathy and strategic thinking, her works have garnered attention from leaders and professionals across various industries. One of her standout books, \u003cem\u003eThe Empathy Dilemma\u003c\/em\u003e, delves into the crucial role empathy plays in the business world, offering readers actionable insights and thoughtful perspectives.\u003c\/p\u003e\n\n\u003cp\u003eRoss specialises in weaving stories and practical advice to help businesses build stronger, more empathetic cultures, ultimately driving success and innovation. Her writing is not only informative and educational but also engaging and approachable, making complex concepts accessible to everyone from seasoned executives to budding entrepreneurs.\u003c\/p\u003e\n\n\u003cp\u003eExplore Maria Ross’s collection to discover how empathy can transform your business strategies and leadership approach, fostering a more connected and effective workplace.\u003c\/p\u003e","products":[{"product_id":"the-empathy-dilemma","title":"The Empathy Dilemma","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eLead with compassion without compromising financial success.\u003c\/p\u003e\n\n\u003cp\u003eWe have entered a new world of work. It's a world where leaders utilise a human-centric approach, prioritising the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high.\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003eThe Empathy Dilemma\u003c\/em\u003e, author, speaker, and empathy advocate, Maria Ross, explores the difficulties businesses are having, and the solutions they need to get back on track. Drawing on her decades of experience, thorough research, and extensive interviews, Ross goes back to the basics of what empathy is, and what it isn't. She details where leaders are going wrong and how to tackle complicating factors such as generational mindsets, philosophical differences, and diverse life experiences by utilising the five pillars of empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy. And by bringing this all into focus, Ross emphasises the fact that empathy is a two-way street that involves mutual respect and trust between all involved parties.\u003c\/p\u003e\n\n\u003cp\u003eWritten as a follow-up to her book \u003cem\u003eThe Empathy Edge\u003c\/em\u003e, \u003cem\u003eThe Empathy Dilemma\u003c\/em\u003e is the guide every leader needs in order to prioritise performance and protect mental health so that both their business and their employees come out on top.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"The Distribution and Logistics Company (TDLC)","offers":[{"title":"Default Title","offer_id":45719480303852,"sku":"9781774584743","price":32.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781774584743.jpg?v=1726127634"}],"url":"https:\/\/bookhero.pro\/collections\/maria-ross.oembed","provider":"Book Hero","version":"1.0","type":"link"}