{"title":"Darci Darnell","description":"\u003cp\u003eWelcome to the world of Darci Darnell, a celebrated voice in the realm of Business \u0026amp; Entrepreneurship. Known for her insightful perspectives and strategic expertise, Darnell offers readers invaluable guidance on navigating the complexities of the business world. Her works are lauded for their clarity, actionable advice, and forward-thinking approaches.\u003c\/p\u003e\n\n\u003cp\u003eOne of the standout titles in her collection, \u003cem\u003eWinning on Purpose\u003c\/em\u003e, explores the significance of purpose-driven strategies in achieving sustained business success. By blending theoretical insights with practical applications, Darnell provides readers with a blueprint for excellence that resonates with entrepreneurs, managers, and leaders alike.\u003c\/p\u003e\n\n\u003cp\u003eWhether you're an aspiring entrepreneur or a seasoned executive, Darci Darnell's books present a treasure trove of knowledge and inspiration. Delve into her works and discover strategies to transform your business challenges into opportunities for growth and innovation.\u003c\/p\u003e","products":[{"product_id":"winning-on-purpose-by-maureen-burns-9781647821784","title":"Winning on Purpose","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cb\u003eGreat leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star.\u003c\/b\u003e\u003c\/p\u003e\n\n\u003cp\u003eFew management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton.\u003c\/p\u003e\n\n\u003cp\u003eNow, Reichheld has raised the bar yet again. In \u003ci\u003eWinning on Purpose\u003c\/i\u003e, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries.\u003c\/p\u003e\n\n\u003cp\u003eBut winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS.\u003c\/p\u003e\n\n\u003cp\u003eWith keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. \u003ci\u003eWinning on Purpose\u003c\/i\u003e is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hachette Aotearoa New Zealand","offers":[{"title":"Default Title","offer_id":46724204429548,"sku":"9781647821784","price":64.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/19036383482774.jpg?v=1754716081"}],"url":"https:\/\/bookhero.pro\/collections\/darci-darnell.oembed","provider":"Book Hero","version":"1.0","type":"link"}