{"title":"Bill Eddy","description":"\u003cp\u003eBill Eddy’s works offer insightful guidance on managing difficult interactions and resolving conflicts, blending practical strategies with psychological understanding. Readers seeking tools to navigate high-conflict situations, whether in personal relationships or professional settings, will find his approach both accessible and effective.\u003c\/p\u003e\n\n\u003cp\u003eWith a focus on communication, mediation, and emotional regulation, Eddy’s books explore themes across self-help, parenting, and legal contexts. His clear guidance supports readers aiming to foster healthier dialogue and reduce tension in challenging circumstances.\u003c\/p\u003e","products":[{"product_id":"biff-by-bill-eddy-9781936268726","title":"BIFF","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eWe live in an age of rapid change and instant communication. We also live in a culture of blame and disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere—online, on social media, in a letter, or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbours, and others anywhere in your life.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eBIFF\u003c\/em\u003e was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return.\u003c\/p\u003e\n\n\u003cp\u003eBIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life, plus additional tips to help you deal with high-conflict people anywhere.\u003c\/p\u003e\n\n\u003cp\u003eThis second edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response by asking 10 simple questions to make it even more effective.\u003c\/p\u003e\n\n\u003cp\u003eAnother helpful tool to shift high-conflict people from blaming to problem-solving is \u003ci\u003eSo, What's Your Proposal: Shifting High-Conflict People from Blaming to Problem-Solving\u003c\/i\u003e, also by Bill Eddy.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eBill Eddy, LCSW, Esq.\u003c\/strong\u003e, is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the \"high conflict personality\" theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46868205273324,"sku":"9781936268726","price":55.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/10669433482877.jpg?v=1759752213"},{"product_id":"biff-for-coparent-communication-by-kevin-chafin-9781950057108","title":"BIFF for CoParent Communication","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eCoparenting is hard in any circumstance, and when doing it with someone that has a high conflict personality, it can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read, understand, and start using tools like BIFF. I couldn't help my children because I couldn't help myself until I learned new tools and felt hopeless. Using BIFF will give you hope that change is possible.\u003c\/em\u003e - A.C., parent\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eUse BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIn divorce and co-parenting, not only do you need to deal with your own emotions, but you may also be faced with a daily barrage of hostile calls, texts, emails, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids?\u003c\/p\u003e\n\n\u003cp\u003eFor more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent, and with those who may have a high conflict personality. It helps even with those who don't have high conflict personalities. This third book in the \u003cem\u003eBIFF Conflict Communication Series\u003c\/em\u003e is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method and numerous practical examples, readers will learn the intricacies of their new parenting environment.\u003c\/p\u003e\n\n\u003cp\u003eWhen parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it also tends to influence the other parent to communicate more productively. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eB\u003c\/strong\u003erief, \u003cstrong\u003eI\u003c\/strong\u003enformative, \u003cstrong\u003eF\u003c\/strong\u003eriendly, \u003cstrong\u003eF\u003c\/strong\u003eirm\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eBIFF is a communication game changer - it works!\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46868205437164,"sku":"9781950057108","price":52.0,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/8124303482882.jpg?v=1759752225"},{"product_id":"biff-for-lawyers-and-law-offices-by-rehana-jamal-9781950057399","title":"BIFF for Lawyers and Law Offices","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cb\u003e\u003ci\u003eBIFF is simple, powerful, and impactful. This book should be mandatory reading for the entire legal industry. Once you start to use BIFF, it becomes an antidote for caustic interactions. You can't stop the poison, but BIFF gives you the antidote to counteract it safely. Read it, apply it, and start to use the power of BIFF.\u003c\/i\u003e\u003c\/b\u003e \u003cb\u003e- Attorney Steve Riley, Atticus shareholder and podcast host of \u003ci\u003eGreat Practice. Great Life.\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003eUse BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails\u003c\/b\u003e\u003c\/p\u003e\n\n\u003cp\u003eThis book provides a simple and proven method for lawyers and staff to use in ethically responding to hostile communications, correcting misinformation by others, and initiating productive correspondence. The BIFF Communication method can be used by all law office personnel (paralegals, administrative assistants, receptionists, and others), with 30 sample responses to common situations involving hostile or misinformed emails, text messages, and other forms of communication. \u003cb\u003eBIFF stands for\u003c\/b\u003e \u003ci\u003e\u003cb\u003eBrief, Informative, Friendly, and Firm\u003c\/b\u003e\u003c\/i\u003e.\u003c\/p\u003e\n\n\u003cp\u003eThe BIFF Communication method can also be taught to clients to help them write friendly and concise responses in their legal cases, saving lawyers time and reducing the escalation of unnecessary conflicts in their cases. This book explains how to coach office staff, clients, and their family members to use the BIFF Communication method, including ten easy key questions to ask when reviewing their correspondence. While this method is designed primarily for written communication, this approach can also be used in verbal conversations, to be efficient and respectful.\u003c\/p\u003e\n\n\u003cp\u003eThe book is divided into five sections:\u003c\/p\u003e\n\n\u003col\u003e\n\u003cli\u003eLearning the BIFF method\u003c\/li\u003e\n\u003cli\u003eCorrespondence with clients\u003c\/li\u003e\n\u003cli\u003eCorrespondence with colleagues\u003c\/li\u003e\n\u003cli\u003eCorrespondence with staff and between staff\u003c\/li\u003e\n\u003cli\u003eCoaching staff and clients in the BIFF method\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003cp\u003eEach \u003cb\u003esample scenario\u003c\/b\u003e provides a hostile correspondence received by the lawyer and\/or staff member; then gives a tempting response which is not quite a BIFF (analyzed using the BIFF Checker); then gives a communication that is a BIFF.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46868205961452,"sku":"9781950057399","price":39.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/8127213482882.jpg?v=1759752246"},{"product_id":"so-whats-your-proposal-by-bill-eddy-9781936268627","title":"So, What's Your Proposal?","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eComplain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks?\u003c\/p\u003e\n\n\u003cp\u003eInstead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems, including those they created themselves or any problem.\u003c\/p\u003e\n\n\u003cp\u003eWhen people complain and blame you, you don't need to defend yourself or get angry back. Just calmly say: \u003cem\u003eSo, what's your proposal?\u003c\/em\u003e and focus on teaching the simple 3-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you, even those who want to blame you!\u003c\/p\u003e\n\n\u003cp\u003eAnd blame is abundant these days! Every day dozens, if not hundreds, of people confront us at work, at the store, in our communities, and online. Nerves get on edge. More and more people get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook and the Internet, we hear constantly about the worst behaviour of other people and dozens of terrible problems. The strong temptation is to react and blame others back. However, this just feeds the problem.\u003c\/p\u003e\n\n\u003cp\u003eThis book shifts the conversation from the past and blame, to the future and problem-solving. The book teaches a simple method which can be used by almost anyone. It will help the reader stay calm and confident, while also keeping the focus on solving problems, rather than blaming people.\u003c\/p\u003e\n\n\u003cp\u003eBut it takes practice, which is why this book gives so many examples. The reader will earn the respect of those around him or her. We have seen it happen over and over again, many times in just 30 seconds.\u003c\/p\u003e\n\n\u003cp\u003eAnother helpful tool to communicate effectively with high-conflict people is \u003cem\u003eBIFF: Quick Responses to High-Conflict People, Their Hostile Email, Personal Attacks and Social Media Meltdowns\u003c\/em\u003e, also by Bill Eddy.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46868788478188,"sku":"9781936268627","price":51.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/10668443482877.jpg?v=1759769576"},{"product_id":"its-all-your-fault-at-work-by-l-georgi-distefano-9781936268665","title":"It's All Your Fault at Work!","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eIncreasingly, we experience high-conflict people, especially narcissists, in the workplace. 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Most believe that attraction and compatibility are the keys to relationship success when, in reality, these are red flags in 15-20% of the population. When it comes to love, the brain is irrational and shortsighted. We make decisions based on incomplete information, biased understanding, and strong emotion. Love truly is blind.\u003c\/p\u003e\n\n\u003cp\u003eThat's why you need \u003cem\u003eDating Radar\u003c\/em\u003e; it gives you a way to detect hazards you might otherwise miss by recognising:\u003c\/p\u003e\n\n\u003cp\u003e1. Warning signs of certain personalities that can spell love relationship danger.\u003c\/p\u003e\n\n\u003cp\u003e2. Ways that they can jam your radar (deceive you).\u003c\/p\u003e\n\n\u003cp\u003e3. Where your own blind spots might be.\u003c\/p\u003e\n\n\u003cp\u003eAttorney, mediator, and social worker Bill Eddy and relationship expert Megan Hunter use their expertise in high-conflict personalities, complicated relationships, and divorce to equip readers to see through the blinding spark of new love and spot potential toxic relationships before it is too late!\u003c\/p\u003e\n\n\u003cp\u003eIf hindsight is 20\/20, dating radar is x-ray vision.\u003c\/p\u003e\n\n\u003cp\u003eBill Eddy is an award-winning author and president of High Conflict Institute. \u003cem\u003eMegan Hunter\u003c\/em\u003e is a publisher, author, speaker, and the founder of Unhooked Media.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47430439600364,"sku":"9781936268122","price":53.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781936268122.jpg?v=1774520608"},{"product_id":"its-all-your-fault-by-bill-eddy-9781936268023","title":"It's All Your Fault!","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eIt's All Your Fault!\u003c\/em\u003e explains, in easy-to-understand terminology, behaviours of people who have personality disorders, particularly blaming, irrational, and impulsive behaviours. This is a growing problem—possibly affecting over 25 percent of the US population—and a predictable one that can be managed to keep everyday problems from becoming high-conflict disputes.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47431043416300,"sku":"9781936268023","price":64.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781936268023.jpg?v=1774558038"},{"product_id":"biff-at-work-by-megan-hunter-9781950057122","title":"BIFF at Work","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eHostile emails, letters, and conversations can drain inordinate amounts of time, emotional energy, and expense in the workplace. 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Moreover, it can make everyone feel more confident in workplace relationships. The BIFF approach is simple, practical, and can help you achieve the communication outcomes you want by diffusing tension, containing conflict, and establishing professional boundaries.\u003c\/p\u003e\n\n\u003cp\u003eBrief, Informative, Friendly, and Firm: use BIFF to lower your blood pressure, turn down the conflict flame, and restore your confidence.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47455530516716,"sku":"9781950057122","price":34.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/71xzALTdtsL._SL1500.jpg?v=1774778973"},{"product_id":"calming-upset-people-with-ear-by-bill-eddy-9781950057207","title":"Calming Upset People with EAR","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eThe level of stress and conflict in today's world is higher than seen in decades. 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At the same time, there also appear to be more \u003ci\u003ehigh conflict\u003c\/i\u003e people who are preoccupied with blaming others and verbally venting or attacking those around them.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eYet, these upset emotions and conflicts can often be calmed immediately through the use of a simple \u003cstrong\u003eEAR Statement\u003c\/strong\u003e, a method of verbal communication developed and refined by Bill Eddy of the High Conflict Institute over the past fifteen years and taught to hundreds of thousands of professionals and individuals.\u003c\/p\u003e\n\n\u003cp\u003eFollowing on the success of his widely-known \u003cstrong\u003eBIFF Response\u003c\/strong\u003e method and books for written communication, this new book will come in handy when interacting in-person in all kinds of upset situations: family conflicts, workplace disputes, neighbour controversies, angry customers, clients and patients; and any other setting.\u003c\/p\u003e\n\n\u003cp\u003eA simple statement communicating empathy, attention and\/or respect to an angry, sad, mentally ill, or other upset person at any time can work wonders in minutes. 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Words matter.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47455532876012,"sku":"9781950057207","price":52.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/81bB5DIPQ8L._SL1500.jpg?v=1774779608"},{"product_id":"why-we-elect-narcissists-and-sociopathsand-how-we-can-stop-by-bill-eddy-9781523085279","title":"Why We Elect Narcissists and Sociopaths?and How We Can Stop","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eBestselling author, therapist, lawyer, and mediator Bill Eddy describes how dangerous, high-conflict personalities have gained power in governments worldwide—and what citizens can do to keep these people out of office.\u003c\/p\u003e\n\n\u003cp\u003eThe bestselling author and therapist describes how electing high-conflict personalities—from Hitler and Mao to Putin and Trump—threatens democracy.\u003c\/p\u003e\n\n\u003cp\u003eDemocracy is under siege. The reason isn't politics but personalities—too many countries have come under the sway of high-conflict people (HCPs) who have become politicians. Most of these high-conflict politicians have traits of narcissistic personality disorder, antisocial (i.e., sociopathic) personality disorder, or both. This is the first and only guide for identifying and thwarting them.\u003c\/p\u003e\n\n\u003cp\u003eHCPs don't avoid conflict; they thrive on it, widening social divisions and exacerbating international tensions. Eddy, the world's leading authority on high-conflict personalities, explains why they're so seductive and describes the telltale traits that define HCPs—he even includes a helpful list of forty typical HCP behaviours.\u003c\/p\u003e\n\n\u003cp\u003eDrawing on historical examples from Hitler, Stalin, Mao, and Nixon to Trump, Maduro, and Putin, Eddy shows how HCPs invent enemies and manufacture phony crises so they can portray themselves as the sole heroic figure who can deal with them, despite their inability to actually solve problems. He describes the best ways to expose HCPs as the charlatans they are, reply to their empty and misleading promises, and find genuine leaders to support. 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But sometimes they can get downright vicious, with badmouthing, brainwashing, and allegations of alienation, child abuse, and domestic violence, all leading to nasty custody battles.\u003c\/p\u003e\n\n\u003cp\u003eAnd when they do, it's the children who suffer most. During a high-conflict divorce or separation, kids can develop lifelong habits of all-or-nothing thinking, unregulated emotions, and extreme behaviours. Professionals who want to help may unintentionally make things worse, believing everything a parent says or taking sides.\u003c\/p\u003e\n\n\u003cp\u003eNo one can solve this problem alone. 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This book shows how parents, family members, friends, counsellors, lawyers, parenting coordinators, divorce coaches, and family court judges can become part of the solution, giving children a foundation of resilience that will last a lifetime.\u003c\/p\u003e\n\n\u003cp\u003eBill Eddy is cofounder of the High Conflict Institute and the author or coauthor of thirteen books, including \u003ci\u003eFive Types of People Who Can Ruin Your Life\u003c\/i\u003e, \u003ci\u003eBIFF\u003c\/i\u003e, and \u003ci\u003eSplitting\u003c\/i\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47596290179308,"sku":"9781950057948","price":53.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781950057948-don-t-alienate-the-kids.jpg?v=1777919210"},{"product_id":"high-conflict-people-in-legal-disputes-by-bill-eddy-9781936268153","title":"High Conflict People in Legal Disputes","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003ePeople with high conflict personalities (HCPs) clog our courts as plaintiffs with inappropriate claims against their personal \"targets of blame,\" and as defendants who have harmed others and need to be stopped. Everybody knows someone with a High Conflict Personality. \"How can he be so unreasonable?\" \"Why does she keep fighting? Can't she see how destructive she is?\" \"Can you believe they're going to court over ______?\"\u003c\/p\u003e\n\n\u003cp\u003eSome HCPs are more difficult than others, but they tend to share a similar preoccupation with blame that drives them into one dispute after another—and keeps everyone perplexed about how to deal with them.\u003c\/p\u003e\n\n\u003cp\u003eUsing case examples and an analysis of the general litigation and negotiation behaviours of HCPs, \u003ci\u003eHigh Conflict People in Legal Disputes\u003c\/i\u003e helps make sense of the fears that drive people to file lawsuits and complaints. It provides insight for containing their behaviour while managing and\/or resolving their disputes. Characteristics of the five \"high-conflict\" personality disorders are explored:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eBorderline\u003c\/li\u003e\n  \u003cli\u003eNarcissistic\u003c\/li\u003e\n  \u003cli\u003eHistrionic\u003c\/li\u003e\n  \u003cli\u003eParanoid\u003c\/li\u003e\n  \u003cli\u003eAntisocial\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cb\u003eBill Eddy\u003c\/b\u003e is a lawyer, therapist, mediator, and President of the High Conflict Institute. He developed the \"High Conflict Personality\" theory and is an international expert on the subject. He is a Certified Family Law Specialist and Senior Family Mediator at the National Conflict Resolution Center. He has taught at the University of San Diego School of Law, is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College, and lectures at Monash University in Australia.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47596577751276,"sku":"9781936268153","price":47.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781936268153-high-conflict-people-in-legal-disputes.jpg?v=1777931014"},{"product_id":"mediating-high-conflict-disputes-by-bill-eddy-9781950057214","title":"Mediating High Conflict Disputes","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eHigh conflict mediation requires a paradigm shift from traditional mediation—high conflict experts Bill Eddy and Michael Lomax show you how.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eOver the past ten years, the authors have been developing and practising tips for managing high conflict clients in mediation, which is now a fully developed method called New Ways for Mediation. \u003cem\u003eMediating High Conflict Disputes\u003c\/em\u003e provides all the little tips which any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high conflict cases—or any cases.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eBill Eddy\u003c\/strong\u003e is primarily a family mediator in San Diego, California, with a worldwide reputation for training mediators, lawyers, judges, and counsellors in methods for working with clients with \"high conflict\" personality disorders or traits. He is the recipient of the Academy of Professional Mediators Family Mediation Lifetime Achievement Award 2021.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eMichael Lomax\u003c\/strong\u003e is a mediator dealing with family, workplace, military, and government agency disputes in British Columbia, Canada. Both have provided training in this method for High Conflict Institute over the past ten years.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThis book is divided into three parts:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePart 1\u003c\/strong\u003e provides a thorough explanation of the thinking and behaviour of parties with high conflict personalities, with an emphasis on what does not work and should be avoided.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePart 2\u003c\/strong\u003e provides a detailed description of the New Ways for Mediation method, including several paradigm shifts in each step of the process for greater success. Its similarities and differences with interest-based negotiations and transformative mediation methods are explained.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePart 3\u003c\/strong\u003e includes numerous examples describing cases with special issues in several settings, including family, workplace, and disputes involving government agencies.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47596970115308,"sku":"9781950057214","price":84.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781950057214-mediating-high-conflict-disputes.jpg?v=1777945115"},{"product_id":"stop-walking-on-eggshells-for-partners-by-randi-kreger-9781608824878","title":"Stop Walking on Eggshells for Partners","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eIn a relationship with someone who has BPD or NPD? You deserve clarity, safety, and the power to choose what’s right for you.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIf your romantic partner, spouse, husband, wife, boyfriend, or girlfriend struggles with borderline personality disorder (BPD) or narcissistic personality disorder (NPD), you may feel trapped in a cycle of gaslighting, emotional abuse, blame, and high-conflict arguments. You may question your reality, feel trauma bonded, or struggle with codependency and fear of separation. Whether you are married, dating, considering divorce, or navigating coparenting in a high-conflict custody battle, the emotional toll can be overwhelming.\u003c\/p\u003e\n\n\u003cp\u003eIt is not your fault.\u003c\/p\u003e\n\n\u003cp\u003eFrom the author of \u003cem\u003eStop Walking on Eggshells\u003c\/em\u003e, BPD and narcissism expert Randi Kreger offers a practical survival guide for romantic partners living with, loving, or leaving someone with BPD or NPD. Grounded in research and informed by DBT (dialectical behaviour therapy) principles developed by Marsha Linehan, this guide provides clear tools to help you protect yourself, set boundaries, and make confident decisions about your relationship.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eIn this book, you’ll learn how to:\u003c\/strong\u003e\u003c\/p\u003e \n\n\u003cul\u003e \n  \u003cli\u003eRecognise patterns of gaslighting, verbal abuse, psychological abuse, and covert manipulation\u003c\/li\u003e \n  \u003cli\u003eUnderstand trauma bonding, codependent dynamics, and high-conflict relationship cycles\u003c\/li\u003e \n  \u003cli\u003eSet strong boundaries and defuse explosive arguments safely\u003c\/li\u003e \n  \u003cli\u003eEvaluate whether to stay, separate, divorce, or pursue counselling\u003c\/li\u003e \n  \u003cli\u003eNavigate coparenting, custody battles, and post-separation conflict\u003c\/li\u003e \n  \u003cli\u003eRebuild self-trust, emotional resilience, and long-term recovery\u003c\/li\u003e \n\u003c\/ul\u003e \n\n\u003cp\u003eWhether you choose to work on your marriage, seek separation, or move toward divorce, this compassionate, no-nonsense guide helps you step out of confusion and into clarity. 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